Overview
These Billing Terms and Conditions govern all payments made on the WETCEAOM website. By placing an order, you agree to the terms outlined below.
Payment Methods
We accept the following payment methods:
-
Major credit and debit cards, including Visa, Mastercard, and American Express
-
Secure third-party payment platforms, including PayPal and Apple Pay
All payments are processed securely through encrypted payment gateways.
Order Confirmation
After placing an order, you will receive an order confirmation email containing:
-
Order number
-
Purchased item(s)
-
Total amount charged
-
Shipping details
Please review the confirmation carefully and contact us immediately if any information appears incorrect.
Payment Authorization
By submitting an order, you authorize WETCEAOM to charge the selected payment method for the total purchase amount, including applicable taxes and shipping fees.
Orders will not be processed until payment authorization is successfully completed.
Order Cancellation
If you wish to cancel your order, please contact us at info@wetceaom.com as soon as possible.
-
Order cancellations are accepted within 48 hours of purchase
-
Once confirmed, refunds will be issued to the original payment method
-
Refund processing times typically range from 3–5 business days, depending on your payment provider
Orders that have already entered production or shipment may not be eligible for cancellation.
Refunds
Refunds are processed in accordance with our Returns & Refund Policy.
Please refer to that policy for detailed eligibility requirements and procedures.
Disputes and Chargebacks
If you experience any billing issues or concerns, we encourage you to contact us first at info@wetceaom.com so we can assist you promptly.
Initiating a chargeback without prior communication may delay resolution and could result in additional processing time while the dispute is reviewed.
Updating Billing Information
Customers are responsible for ensuring that billing and contact information provided during checkout is accurate and up to date.
If you need assistance updating billing details or correcting an order, please contact our support team.
Contact Information
If you have questions regarding billing, payments, or charges, please contact us at:
Email: info@wetceaom.com
or via our Contact Us page.