Privacy Policy

Privacy Policy

Last updated: Dec 9, 2024

This Privacy Policy explains how WETCEAOM collects, uses, stores, and protects your personal information when you visit our website, place an order, or interact with our services.

By using this website, you agree to the practices described in this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

When you purchase something from our store, we collect the personal information necessary to process and fulfill your order. This may include:

Name
Billing address
Shipping address
Email address
Phone number
Order details
Payment confirmation information
Shipping and tracking information

When you browse our website, we may automatically receive certain information about your device and browsing activity, including:

IP address
Browser type
Operating system
Device type
Pages viewed
Time spent on the website
Referral source
Browsing behavior on our website

We collect personal information only for legitimate business purposes, including order fulfillment, customer support, fraud prevention, website improvement, marketing analysis, and service quality improvement.

We do not sell, rent, or trade your personal information to third parties.

SECTION 2 – HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

To process and fulfill your order
To confirm payment and prevent fraud
To arrange shipping and delivery
To provide order updates and tracking information
To respond to customer service requests
To process returns, replacements, or refunds
To improve our website, products, and services
To analyze website traffic and customer behavior
To send marketing or promotional communications, only where permitted by law or with your consent
To comply with legal, tax, accounting, and regulatory obligations

We only use your personal information for the purposes described in this Privacy Policy or as otherwise required or permitted by law.

SECTION 3 – CONSENT

How do we obtain your consent?

When you provide personal information to complete a transaction, verify payment, place an order, arrange delivery, request customer support, or request a return or refund, you consent to our collection and use of that information for those specific purposes.

If we request personal information for secondary purposes, such as marketing or promotional communications, we will ask for your explicit consent or provide you with the opportunity to decline.

Withdrawal of consent

If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your personal information at any time by contacting us at:

Email: info@wetceaom.com

Please note that withdrawing consent may affect our ability to provide certain services, such as order updates, customer support, or return processing.

SECTION 4 – PAYMENT PROCESSING

Payments on our website are currently processed securely through PayPal.

We do not directly store or process your full payment card information. When you complete a payment, your payment information is encrypted and processed by PayPal and/or Shopify’s secure checkout infrastructure where applicable.

We only receive the necessary transaction information required to confirm your order, process fulfillment, provide customer support, and manage refunds when applicable.

PayPal and Shopify may process your information according to their own privacy policies and security standards.

For more information, you may review their official policies:

PayPal Privacy Statement:
https://www.paypal.com/privacy

Shopify Privacy Policy:
https://www.shopify.com/legal/privacy

Shopify Terms of Service:
https://www.shopify.com/legal/terms

SECTION 5 – SHOPIFY HOSTING

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and services to customers.

Your data may be stored through Shopify’s secure data storage systems, databases, and general application infrastructure. Shopify stores information on secure servers protected by technical and organizational security measures.

Shopify may process certain personal information as required to operate the website, support checkout functionality, manage orders, and maintain platform security.

SECTION 6 – THIRD-PARTY SERVICES

We may use trusted third-party service providers to help operate our business and website. These services may include:

Payment processing
Website hosting
Order management
Shipping and logistics
Customer support
Analytics
Advertising and marketing
Fraud prevention

Third-party services we may use include:

PayPal for payment processing
Shopify for e-commerce platform services
Google Analytics for website analytics
Advertising platforms such as Google Ads or Meta Ads, where applicable
Shipping and logistics providers for order delivery

These third-party service providers may collect, use, and disclose your information only to the extent necessary to perform their services for us.

These providers may operate in different jurisdictions and may be subject to different privacy laws. Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies.

We recommend reviewing the privacy policies of any third-party services you interact with.

SECTION 7 – DISCLOSURE

We may disclose your personal information if required to do so by law, regulation, legal process, court order, governmental request, or if you violate our Terms of Service.

We may also disclose information when necessary to:

Prevent fraud or unauthorized transactions
Protect the rights, property, or safety of WETCEAOM, our customers, or others
Comply with legal obligations
Enforce our website policies
Investigate suspicious or harmful activity

SECTION 8 – SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Our website uses secure technologies and protective measures, including:

SSL encryption
Secure checkout infrastructure
PCI-DSS compliant payment processing through trusted payment providers
Secure hosting infrastructure
Restricted access to personal information where appropriate

Although we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

SECTION 9 – COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to improve your browsing experience and operate our website effectively.

Cookies may be used to:

Maintain user sessions
Remember preferences
Improve website functionality
Analyze website traffic
Understand customer behavior
Measure advertising performance
Provide personalized advertising and recommendations where applicable

Cookies may also be used by third-party services such as Google Analytics, Google Ads, Meta Ads, or other analytics and advertising platforms.

You may disable cookies through your browser settings. However, disabling cookies may limit some website functionality and affect your shopping experience.

SECTION 10 – MARKETING COMMUNICATIONS

If you choose to subscribe to our marketing communications, we may use your email address to send promotional messages, product updates, special offers, or other information related to our store.

You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the email or by contacting us at:

Email: info@wetceaom.com

We do not send marketing communications without consent where consent is required by applicable law.

SECTION 11 – DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

We may retain certain information for purposes such as:

Order records
Customer support history
Fraud prevention
Tax, accounting, and legal compliance
Dispute resolution
Business recordkeeping

When personal information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable legal requirements.

SECTION 12 – INTERNATIONAL DATA TRANSFERS

Because we operate an online store and use third-party service providers, your personal information may be processed or stored in countries outside your country of residence.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required, we take reasonable steps to ensure that your personal information receives an appropriate level of protection when transferred internationally.

SECTION 13 – YOUR DATA RIGHTS

Depending on your location, including the European Union, United Kingdom, California, and certain other U.S. states, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate or incomplete information
The right to request deletion of your personal information
The right to restrict or object to certain data processing
The right to withdraw consent at any time
The right to request a copy of your personal information
The right to opt out of certain marketing or advertising activities, where applicable

To exercise these rights, please contact us at:

Email: info@wetceaom.com

We may need to verify your identity before processing certain requests.

SECTION 14 – AGE OF CONSENT

By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or legal guardian to use this website.

Our website is not intended for children under the age of majority, and we do not knowingly collect personal information from children without appropriate consent.

SECTION 15 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on this page.

If we make material changes, we will update the “Last updated” date at the top of this Privacy Policy and, where required by law, notify users through appropriate means.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

SECTION 16 – CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions about this Privacy Policy, please contact us at:

WETCEAOM

Email: info@wetceaom.com

We will respond to privacy-related requests within a reasonable timeframe in accordance with applicable law.